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Customer Review
lou h.
4.0
Camera doesn’t work with memory cardReviewed in the United States on December 19, 2020
(See 1/13/21 UPDATE BELOW). I’ve given this camera a one star for two reasons. 1.) I purchased two cameras. One for my vehicle and one for my wife’s vehicle. I have installed one camera in my vehicle for testing. At the price point for this camera, at the very least a memory stick should be included with the camera. When I opened the first camera box I was disappointed to not have a card to get started with. I guess I should have looked more closely, but I didn’t see anywhere in the amazon post for this item that it didn’t include a card. Okay #2.) and this is the big deal, this camera malfunctions with the memory card and forces me to reformat the card each time I switch off my vehicle. When I bought my first memory card, I didn’t know to get the U3 variety of card, which goes back to my point #1. So I wasted money on a card I really don’t need. I bought a second card and this time I purchased the Samsung 128GB U3 type card, but testing it today was the same card malfunction/reformat SD card. I have contacted Vantrue for help, and if they come through with some resolution, I’ll change my review. The first time I tested the camera, I was able to watch a few videos and the quality looked really good. We’ll see how it goes, but these cameras may be going back. (UPDATE 1/13/21) Am giving the camera four stars now. Vantrue was quick to send a link to update the firmware in the camera. That process was somewhat challenging, but eventually I got the update done. I've tested the camera now for about two weeks with no issues whatsoever. I haven't installed the second camera in my wife's vehicle but plan to do that soon. In just the last couple of days I've had two near misses on the road, so I am thankful to now have a camera on board.
