Tax-Free* | 18-Month Warranty | 30 Day Returns Guaranteed.
Customer Review
T. F.
2.0
Invest in a better warranty; lost important recordings due to settings retention failureReviewed in the United States on February 17, 2020
Camera began losing time/date retention 15 months in to its 18 month warranty, despite removing it from the window mount and putting away in center compartment - out of direct heat/cold - when not in use. Customer Service replaced camera without issue, thankfully, but now I'm leery. Warranty of 18 months is too short for a camera this expensive that is prone to battery failure not even two years into ownership - bear in mind, as even stated by manufacturer, battery is for the sole purpose of retaining settings and not for unplugged usage. This is a MASSIVE defect, because the camera's loop recording feature overwrites oldest footage with newest one, using the recordings' timestamps to determine this. I have lost important footage the day that I've needed it, because the moment the camera is turned off, it becomes a time bomb - the next time the camera turns on and begins recording, it overwrites the 'oldest' video file, which actually is the most recent recording due to the timestamp having been reset to the oldest possible date in the settings.Newer model of this camera has a capacitor and should be vastly superior, but it is also vastly more expensive. Camera itself is pretty good, but not anywhere near the quality it should be for its price. Not worth the money BY A LONG SHOT. Do not waste your money on poor choices of dash cameras in this oligopoly market. Pass on Vantrue; look for one that is reputable and has a much better warranty length.
