Tax-Free* | 18-Month Warranty | 30 Day Returns Guaranteed.
Customer Review
Susan M.
3.0
Testing their product Warranty.Reviewed in the United States on December 17, 2019
There is so much to like, great video quality for sure. However, I am just within the 18-month warranty and the internal battery has died. The camera operates when connected to an outside power source. However, with no internal battery function, the moment the car is turned off the camera stops. No parking lot monitor function. I won't take a charge at all. Not from the car charger or at my USB charger that is 110V powered. I've notified VanTrue Customer Support who has suggested I update the Firmware so that has now been done. It appears to have had no effect on the battery condition whatsoever. I've again reached out to Customer Support for a resolution. They've already advised the battery can not be changed by the customer so they probably will exchange the camera? I will update once this is resolved.
