Tax-Free* | 18-Month Warranty | 30 Day Returns Guaranteed.
Customer Review
JESSE Q.
4.0
Great camera and customer supportReviewed in the United States on November 14, 2019
Summary:1) This is a great dual (front/rear) camera for the low level light (night vision) and for the HD picture quality and sound recording capability.2) GREAT customer support3) Sound recording can only be enabled by going into the menus. It would be nice to have sound record feature selectable by a button on the outside instead of having to go into the menu4) Memory card is not included and needs to be formatted prior to use.5) You’ll need to download program to format the SD card. I’m not sure if the one that Vantrue sells with camera is already formatted.6) You’ll have to purchase separate kit for powering from ignition switch if you want camera to turn on automatically and not have to use the included power adapter7) Optional rearview mirror mount option would be good.Great unit for recording traffic and potential scenarios for accident investigation.Purchased unit in May 2018. Several weeks later the suction cup adjustable mount that came with the camera because loose and was difficult to adjust. Contacted customer support and they promptly sent a re-designed mount that works great.About a year later it started having problems with the built-in battery backup which keeps the date/time settings. This is evident by the calendar reverting back to the default date (year 2017); however, the camera will not warn you so until you either visually verify or download a video clip you will not notice the issue. (This might be due to the Florida heat in the vehicle which shortens the life of any battery).Also it is difficult to check the screen if you mount it on the passenger side of the windshield and if you have trouble reading small characters on a screen.Customer support advised to recharge the camera several hours and using. This helped temporarily but eventually the backup battery would not accept a charge. Original unit was returned. Customer support honored the warranty and sent a new replacement camera. I suggest keeping the box and accessories in case the need arises to return the unit to get a warranty replacement.
