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Customer Review
Natalia
4.0
Missing footageReviewed in the United States on September 11, 2019
So I purchased this dashcam about a year ago and it has been pretty amazing so far. The picture quality is really good and and has a really clean picture of license plates in case you get into a fender bender. I did start to notice gaps in between recordings though, which wasn't so bad. I have changed the loop recording setting multiple times but it never really fixed the issue so I decided to just stay with the 5min loop. Now, with that being said, I recently went into my files to find footage of the previous night and that's when I realized that about two months worth of recordings were missing, and I couldn't find it in any of the files that vantrue provides. This makes me upset because although the footage that I was trying to obtain was not so important, what if I were to have been in a car accident and thinking that my dashcam caught it all, only to find out that I have no footage? The memory card I have is the one that was recommended by amazon for this specific device, and so now I'm just confused in how my dashcam stopped recording for two months and I remember seeing the red dot for recording on the screen but still, no footage. Besides this issue, vantrue is true to their picture quality and night vision. Has anyone else experienced missing footage?
