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Customer Review
CCUSA
4.0
How many times do I have to say I love you - Limited battery life see updateReviewed in the United States on July 2, 2019
Update on 9/14/2020:Deducted 1 star because after 2 years the internal battery on this unit died (purchased summer of 2018). I was able to replace the battery but this is not something the average owner will be able to accomplish because it involves disassembling the unit and soldering the leads of the new battery onto a circuit board. For $200+ dollars (if you also get the GPS mount) I expect a longer life. A well engineered unit would allow for end-user replacement of a battery.Original review on 7/2/2019 follows:What I want is a dashcam I can setup and forget about. For the most part this accomplishes that goal. This does have some shortcomings but mine has already paid for itself - hence the 5 stars. Let me explain.First some notes:1) I installed this unit with an "add-a-fuse adaptor" that can be used to plug into your existing fuse box without having to cut any wires. Mine is installed in a circuit that turns on/off with the vehicle. You can also wire this unit to where it's always on however you need to have "dashcam low-voltage protection" in your circuit so the camera doesn't completely drain your battery when your car is left unattended for extended periods.2) If you want GPS you'll also need to purchase the "Vantrue N2 Pro GPS Receiver Module Mini USB Port Car Suction Cup Mount" for windows and Max. This will replace the mount that comes with the unit and feed GPS signals to your dashcam. In return you'll get vehicle location, speed and route. You'll see location as latitude/longitude and speed in MPH in the video. You'll see route on mapping software you can download off the internet.Now the Pros:1) Front and back video. Most people think of the back facing video to film occupants (which is certainly does). However the reason I bought this was to have video of vehicles to the rear of mine. This paid off in a recent insurance claim which I'll discuss below.2) The video on this dashcam is great. Yes when a vehicle is close enough you can read the license plate. I'd say within 10-15 feet or so. No complaints about either the front or back video.3) Easy to access the video. Don't even have to remove the memory card. Just pull the entire unit and then plug it into your PC using a USB cable. Will come up as a drive on your PC and you can click on any video you'd like to see. Yes, front and back videos have different filenames so you can get to exactly what you want.4) Configurable for pretty much whatever you want related to video and audio.Some cons:1) The biggest one is the suction cup mount. About once a week you'll have to re-attach it otherwise it will end up falling off your windshield - normally at the most inconvenient time. I'd like to see a mount which allows you to use VHB tape without tearing up the mount. Yes, I tried VHB over the suction cup and it doesn't work. Lasted about 2 days and the unit still fell off the windshield. I could cut the suction cup out but don't want to destroy the unit.2) The display and buttons are too small for me to operate with the unit mounted in the vehicle. To configure I have to plug it into my PC and be at a desk holding the unit at the perfect reading distance. If your vision is good maybe this won't be a problem for you.My claim:I was in a parking lot waiting for another car to pull out when a person backed into the back passenger door of my vehicle. Put a nice dent in it and buckled the trim on the back door. Of course when I got out to look at the damage the first thing the other driver said was "I didn't hit you". What fun! My response "yes you did let me see your license and insurance". I offered to allow the other driver to pay outside of insurance which they were receptive to until they saw the estimates which ranged from $750-$850. Then I filed against their insurance.Wanting to see where this would go I filed a claim against the other person's insurance. Of course the other person lied when they made their statement which ended up causing their insurance company to deny my claim. So now I have the proof without a camera I would be up the creek. When my claim was denied I contacted the claims agent and said you know I think I have dashcam video proving your insured's vehicle hit me. Funny thing is the claims agent said it's not going to do any good because dashcams only record what's in front of the vehicle. To which I said not mine, I have video of both front and back. I'll search and send video if I have it. After searching for 10 minutes I found video which clearly showed the other vehicle hitting mine. You could clearly see the other vehicle through the side windows of my car. I then used Windows Movie Maker to snip out the section where I was hit and sent to the claims agent. Within 15 minutes my claim was now approved. Now my car is fixed and I'm happy I didn't have to pay for the damage. Vantrue has paid for itself within a year. Yay!
