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Customer Review
EB
1.0
SeriouslyReviewed in the United States on April 4, 2019
This thing gets pretty good reviews so I'm guessing I just got a bad product. This review is based solely on my experience. First, you have to jump through a lot of red tape to update firmware when you 1st get it, provided you want to use a 256gb sd card. You have to buy a whole separate sd card of at least 8gb in order to format the 256gb sd card. Thing is, nowhere do they tell you that you have to buy an 8gb sd card. I bought a 512mb cuz it was just going to be used to format. Now I am at 3 sd cards. And no, you can't format the 256gb sd card directly from the camera. My Mac computer wouldn't recognize the camera. Maybe Mac isn't compatible with camera. So, after jumping through those hoops, which are annoying and expensive, but not deal breakers. I couldn't get the update to run on the camera. Hell, I couldn't get the camera to stay on. It kept shutting down. Yes, it was charged up. I reached out to support. They are very nice....but nice doesn't fix anything. They only respond once per 24hr period, so if you have any follow up questions, give it 24hrs for a reply. This went on for 3 days. Finally, I just said to hell with it and returned the camera, gps adapter and the hardwire kit. If your product won't even stay on, you'd expect the first thing that would be done was to send out a new camera. Too bad, cuz the reviews say this should be a great camera. I'll never know.
