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Customer Review
M. Funk
2.0
Battery Quit Holding Any Charge After 6 Months (SEE UPDATE)Reviewed in the United States on March 12, 2019
After only 6 months (ordered July 7, 2018) the battery that is intended for use to keep the settings has died. It used to power down when turning off the vehicle, now it just turns off immediately and when putting power back to it all of the settings are back to default. I have had much better service life from some of these $40 dash cams!!If it would have lasted longer, I would have bought more and higher-end dash cams from Vantrue.Vantrue, are you willing to make this right with me? If so, I'll adjust my review to reflect what happens next. If the review doesn't change, then readers will know nothing was done to write about.I will now attempt to make contact with Vantrue.UPDATE April 13, 2019After a few email exchanges with Vantrue, they did warranty replace the dash cam. I had to email them the receipt from the post office showing that I had sent the defective unit back, and then they promptly sent out the replacement unit.The replacement came with the most current firmware installed. It has worked fine so far. We will see if it lasts any longer than it did last time.I raised my rating to two stars because of the replacement.
