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Customer Review
Josh M.
1.0
Updated 2021 Constantly failing to loop correctly. And won't keep the date!Reviewed in the United States on February 28, 2019
I've had this camera since June of 2018. It's been less than a year and this is the third time I've noticed two issues. First the date isn't being keep and the vehicle it's been used in is driving almost everyday. It's hardwired into a fuse that turns on with the car. So it's getting power no issues.The second worse issue is the camera won't loop correctly. I've updated the firmware to the latest version to date. It seems like some logic error with the software. Here's what it does. Makes recordings every 5 minutes and fills the mirco sd card. Then on the last recording it loops only that one instead of all the recordings. So I had recordings from 2 months ago. Here's and example. Video 1-10 then loop video 10 over and over. Very annoying if you go on a trip forget to hit the lock button and the last recoding you have is five minutes before you got home!I'll be looking for alternatives soon which is unfortunate I really wanted to enjoy this unit but this issue keeps happening and I've missed 3 big trips I won't be able to redo anytime soon.Update 2021:.......Okay so software updates didn't help I finally got a replacements back in 2019 when it was still under warranty. That replacement lasted just over a year or so. And started doing the exact same thing. Turns out vantrue knows about the issue. It's the built in battery. It dies then resets the date so it keeps overriding the same files over and over when you start the car. I though oh okay I'll just wire it to always have power even when the car is off. This has proven to help but the camera still randomly decides to turn off or crash and I have to turn it back on. Rather disappointing my daughter now needs a camera thought about going with the newer vantrue that uses the super capacitors instead of a battery. At least vantrue realized it was a mistake and fixed it with the new version though I wish they had just refunded me now I'm stuck with an expensive pos that I can't trust to be reliable.
