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Customer Review
Noel B. Curry
1.0
Cannot use a large SD card with this cameraReviewed in the United States on February 5, 2019
So my first review was flagged and removed for some reason...let's try this again.Amazon suggests buying a 128gb micro SD with this dashcam...so I did. Problem is, this camera is set up to only use SD cards that are 32gb or LESS and that are formatted in FAT32 format (which means any memory more than 32gb is wasted). If you bought an SD card that is more than 32gb then you have to reformat it to FAT32 before the camera will recognize it. And if you use Mac (which I do) - you are out of luck! Because Mac will not reformat to FAT32 - you have to use a PC to do that.Now, there is one thing though - there was a firmware update last year in November that will allow the cameras to recognize 128gb and 256gb cards. You "simply" download the firmware, insert the SD card into the camera, plug the camera into your computer and then move that firmware file onto the SD card...then unplug the camera from your computer and then plug it into the wall and let it update. Problem is - when I plug it into my mac, it doesn't recognize the new memory source...it will if I slide the SD card directly into my mac but not when I'm doing it via the camera. I don't know if this is because it's not playing nice in the sandbox with Apple or because I've already tried reformatting the SD card with what was available to me on my mac so now it's just completely unrecognizable. So I figured I'd just put the firmware directly onto the SD card and it did recognize it - no issues. And then I put the firmware onto the SD card and took it out and put it into the camera. Same issue as I've had all afternooon - it doesn't recognize it and it didn't update the firmware.I didn't buy a dashcam - I bought a daggum science project and hours and hours of homework. Why can't I just spend $200 on a camera and another 30 on a memory card and have this garbage work right out of the box? This REALLY isn't that much to ask..it's really daggum reasonable, actually.Don't buy this unless you are very tech savvy. And have PC products in your home. Or, better yet, just don't buy this product.***Update - I had to buy a 32gb card from WalMart and I used that to download the firmware onto. Then I put that into the camera and it was able to read it and update the firmware. The problem was - there was no indication from the camera that it worked...it just beeped and turned off ( just like it naturally does when left on - it times out). But then I put the 256gb card in and got the error message that it wasn't recognized but that wasn't an issue - I hit the "menu" button and went into the system and there is an option to reformat the disk that is in there. Once it was finished, I took it out and put it back into my desktop and checked the properties and there was still 256gb so it appears that it was not partitioned off into only 32gb.
