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Customer Review
JH
1.0
Conflicting instructions on formatting SD cardsReviewed in the United States on January 5, 2019
1. The Quick Start Guide says to format large capacity SD cards in a computer before putting them in a camera. (Requires installing a third party program.) 2. The User Manual says you can format the card on the dash cam (it has an internal software feature for that) OR format it on your computer. 3. The Amazon info for the N2 Pro instructs you to format cards on the dash cam itself.And customers attempting both have posted about difficulties.Vantrue’s worse than unclear instruction has wasted 40 minutes of my time. And I still haven’t been able to figure out which. I need this cam operational tonight.The Quick Start Guide says “Need help? Please contact us!” but it doesn’t provide contact info but instead says to read the user manual.The User Manual doesn’t provide a phone number, only an email address. That’s of little help to me on a Friday near close of business.I’m going to wing it, try formatting my 256 GB card on the camera itself. The problem is, if that approach is problematic, I may not know until I attempt to view video footage later. If I remember, I’ll come back and update this review post with how it turned out.
