Tax-Free* | 18-Month Warranty | 30 Day Returns Guaranteed.
Customer Review
Clucky
5.0
Camera Works Great, Unless It Is UnpluggedReviewed in the United States on November 19, 2018
Update 02/21/2019: (Five Stars)Prior to January, Vantrue sent out a replacement camera, which functions perfectly! Their support team was great to work with, and they made their best effort to accommodate my special shipping request.Update 12/17/2018: (Four Stars)Since making my original review, Vantrue has been in contact with me to provide a replacement camera. They're going to be shipping it out within the next few days as an exchange, and I expect the product that they send will be in excellent condition. I'll update this comment again once the replacement arrives.Original Review: (Three Stars)I've had this camera for nearly a year now, and I love it. The picture quality is great, the audio is pretty good as well. I purchased the hardware cable to go along with it, so that it can remain plugged in at all times and record, without having to worry about using a cigarette lighter.I'm now running into problems though, where if the camera does ever get unplugged for any reason, the internal clock resets back to the factory defaults, causing my video footage to have the wrong timestamp on it, not to mention prevent it from deleting footage recorded previously, being that took place "AFTER" this footage being recorded now.I'm assuming that the internal battery has died, which I never really understood why they used the same battery for video archiving as they did for the CMOS -- it's a really poor design in computing, and if the device doesn't power off properly for any reason, this would happen as well.So now I'm stuck with a camera that cannot be unplugged from my car, or risk having its time reset...
