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Customer Review
Leif
5.0
Great camera, great customer support...problem fixedReviewed in the United States on August 17, 2018
Overall, after 3-4 months with this camera, I am very pleased with the recording, ease of install and how you can plug in the window mount and only have to slide the cam in and out of it's base to take it with you. The one GLARING negative I've seen is the cheap base. It DOES stick better to the windshield than any GPS mount I've ever had, but the camera loosened up after maybe a month of use and now flops around any time I break or accelerate. Due to that not being able to point the cam where you want it and it stays, I think the video quality suffers and can almost make you seasick trying to watch it. Better than nothing, but what a disappointment for an "Amazon's Choice" item!Update on 11/13/18:After receiving the new style mount sent by customer support, I've had it up and running again for 6-7 weeks and I love the new style mount. They were prompt about sending a replacement, and the new mount is beefier in the joint where it counts and works great. That's the kind of customer service that would cause me to return the next time I need a product they make... prompt, courteous, and fixes the issue. Thanks Kelly at Vantrue! :)