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Customer Review
RJ
2.0
Great Dashcam... when it has no issues.Reviewed in the United States on July 18, 2018
I was on the market for a Dash Cam and after tons of research, so I settled with the Vantrue N2 Pro. To be honest, I wasn't initially impressed with it, the LCD was super small, and I found the menu navigation to be a bit cumbersome. However, after using it for a couple of times, I was very impressed with the actual recording quality for both front and rear cameras. The Infrared Night Vision far exceeded my expectation.The only issue I had was that the camera kept recording even after it supposedly went to "sleep" after 5 minutes of inactivity from the front. The camera continued to record for the entire time the car was parked. It was supposed to wake up and start recording only when the sensor detected movements from the front. I tried parking against a wall and still the camera kept recording. I believe I received a defective unit, and I am in the process of getting a new one. This is my only reason for a 4 star. I am hoping when I get the new one, I will not have this issue.Despite the issue outlined above, I would recommend this Dash Cam to anyone. If you don't plan on hard-wiring it, the issue above (even if it is not an isolated issue) should be a non-issue.-----------------------------------------------------------------Update:I have had this camera for about 8 months now, and unfortunately I had to downgrade my 4 stars review to 2 stars. I do want to clarity that the issue I outlined above was due to a faulty device.Ironically, I still love the product. The recording quality far exceeds my expectation. Here's why I updated I changed my rating:1) GPS/Speed monitoring issue: this is probably due to a bad design (why design the GPS/Speed to be on the mount instead of building it into the Dash Cam itself?). I kept having issues with the GPS/Speed not working properly with the required GPS mount. It simply would not work. I returned it and got a refund. Fortunately, I was able to get one for free from the company and that one worked without any issues until...2) Dash Cam does not turn on automatically: my car battery needed to be replaced, and for some reason the Dash Cam stopped turning on automatically when the car stars. I had to manually turn on. Of course! I sometimes forget and lose the driving footage. I am thankful I did not need any of those footage. The GPS/Speed monitoring still worked, but the device would not turn on automatically. I reached out to support and received a replacement.3) Repeat of issue #1: I received the new Dash Cam, and it worked. However, the GPS/Speed issue returned. I have the same GPS mount that was working before, but for some reason it does not work with the new Dash Cam I received.Conclusion: As far as recording quality goes, this is an excellent product. It will not fail you. Night vision is awesome. The image is crystal clear, and the sound quality is wonderful. Customer support is good; however, they are based in China, so you may have to wait a while for a response. But you usually do get a reply within 24 hours. If you don't care for GPS and Speed monitoring, go ahead and buy this Dash Cam. However, if you do care about those things, buy at your own risk.
