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Customer Review
Hummingbirds
2.0
Nice, but found it to be a little flakey...Reviewed in the United States on June 28, 2018
UPDATE: 12/13/18: I give up! This suction cup thing sucks!!! (or doesn't. ha!) Can't keep it on the windshield, so camera is USELESS!!! Anyone want to buy it at a huge discount? I'll sell it to ya.UPDATE 9/6/18: The cam seems loose/wobbly where it is connected to the mount. The suction cup has also become unreliable and falls off the windshield!!!!!Original Review:I've had the opportunity to use this in my car for about a week so far, and, although it's a very nice dash cam that has some features others don't, and appears at first to be high end, it's really not worth the high price tag in my experience. I won't go into all of the features because they are all listed in here on Amazon (and on Vantrue's website). But I will tell you what I liked and didn't like.Pros:1. Video quality is very good. I mainly used the dual 1080P resolution (both front and rear cams), which is pretty crisp.2. The dual cameras are great for not only seeing your passengers (like what the kids are doing), but also if something happens in back of you, you can see it. I had footage of nobody in back of me one minute, and the next there's a truck right up on my rear who almost rear-ended me. Turns out he was flying at least 90mph on a 35mph road, and all of a sudden nearly forcing me off the road. I like that the rear camera showed it all out of my back window!3. The IR lights work well to capture video inside at night4. I like the small semi-discreet size of this cam.5. I can download and install firmware updates easily from their web site.6. I like that this has Parking Mode for security. I use a battery pack to power it when the car is turned off, and it's worked well for that. The motion sensor seems to work pretty well, at least for initially detecting motion.Cons:1. It worked very well for only a couple days. Then I noticed it was not recording my trips at all one day (even though it was on and I did not touch/change anything). It captured footage in the morning in Parking Mode, then after starting up the car and traveling, I found no video of my trip at all!!! So missing footage is a BIG DEAL BREAKER here!2. When viewing videos via it's Playback, it locked up. Totally locked up! I could not even turn if off. Had to press in the reset button. NOT GOOD.3. A lot of the Parking mode videos were cut off -- mostly around 10-12 seconds, with some cut off after only 2 seconds, when there was definitely motion still going on that was not captured. NOT GOOD.4. It is flakey sometimes when plugging it into the computer. Instead of letting me choose the Mass Storage mode (so the computer sees it as a drive to copy videos), it quickly displays that menu, and before I can select, it says "Goodbye" on the screen and shuts itself off. I have to try a few times, holding the button in the whole time and sometimes that keeps the menu on the screen so I can then choose Mass Storage. NOT GOOD.5. The audio! There is this constant crunching sound going on. Like someone's eating a bowl of Captn Crunch. It's in every video. I've even noticed it in videos other posted in reviews, or on YouTube. I can't believe they haven't fixed that, since it seems to have been happening for a while based on the videos I've seen.6. The mount attachment no longer "clicks" when sliding it back on. Not sure why. But I'm afraid it might not be attached as securely anymore, because it can easily be slid off without having to press down the lever (that was supposed to click when you snap it on).7. I am wishing this had wi-fi and a connecting app now, because it's become sort of a pain to keep taking this off and back on the mount (and trying to point it correctly again each time), just to view or copy video. Even to take the SD card out is too difficult without dismounting it. I will look for a wi-fi dashcam next.