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Customer Review
Jay
5.0
Very nice video quality.Reviewed in the United States on June 27, 2018
This is the best dash cam I have had. I know that sounds like I am being paid to say that but this dash cam truly is the best one I've owned. I had to return two different models because they were defective right out of the box, plus their video quality was not very good. The video quality on this is very nice both the daytime and night time video. I turned off the rear facing cam so I could get the 60 FPS on the front facing one which made a very big difference on the quality. It is crystal clear. With my prior two cameras the night time video was terrible to the point of you not being able to see any object unless it was in direct view of your head lights. With this unit you can see everything on the road even outside of direct light.Just like other reviewers mentioned I had issues with the swivel mount where just days after installing the cam it became very loose. The product support was very responsive and contacted me the following day of reaching out to them. They sent me a replacement the day after I contacted them. The manufacture states that they have been in contact with their supplier to make the swivel out of a different material to prevent this from happening. So if you get one with a defective mount make sure to contact them on their web page and they will make it right.Pros:-Great video quality both day and night.-Good options to tweak your videos.-Very intuitive and easy to understand controls.-The buttons are easily accessible and are placed in good positions.-Excellent customer support.-Build quality seems very good. The plastic is not cheap plastic that you see in less expensive dash cams.Cons:-Somewhat spendy for what you get. At this price point I would expect to have WiFi options and at least a capacitor based system rather than a battery.-Has a Lithium battery instead of a capacitor. If you know much about batteries you know they don't like heat. Since this is right up on the windshield it will be getting very hot which will probably reduce the life span.-Included swivel mount is very weak, although the new one is supposed to correct this.Even with the cons I rated this as a 5 star system mainly because the dash cam works as advertised and the superior video quality compared to my last two dash cams.Tip:Just a last tip for people that may not think of this. When you get the dash cam please go to Vantrue's web site and download then install the latest firmware. This firmware update greatly improves the video quality. I'm in the IT field and I always look for updated firmware with my electronics but I'm sure a lot of people don't do this.
