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Customer Review
Mikki
1.0
Critical failure after 3 years!Reviewed in the United States on February 12, 2018
Update: 02/11/2021: I bought three of these cameras. I tried to update the firmware after the camera started malfunctioning. As soon as I transferred the firmware file onto the SD card the camera went dead and will not start. I tried removing the power cord and putting it back in but that did not help. I pressed the reset button but that did not help either. My camera is dead after just a couple of years.The other problem I have is that the dash cam power adapter keeps popping out of the 12V socket and the camera powers off because its internal battery is dead. Vantrue answered my email saying I’m out of warranty so tough s***. After over $600 spent for just 3 years this is a definite FAIL. I DO NOT RECOMMEND THIS GARBAGE. I will post my exact experience with video demonstration of their crappy cameras failing on social media. Avoid this like the plague. They work great for a couple of years then DIE.Updated review 10/02/19: The company recently sent me three new updated mounts for free, for my three cameras and they are a totally new design. The old ones wobbled like crazy and two actually cracked after a few months. This new design is much more robust and the large thumb screw keeps the camera firmly in place. I’ve been using it for the last three weeks and the camera stays solidly in place without any wobbling. I have no idea why the SD card went bad but I put a new one in and it’s working just fine so I don’t think it was a camera issue. This camera offers high resolution recording and excellent night vision. It is front and rear facing and records on a loop. It has a small form factor which I like. It has GPS functionality but I don’t know how to get it to work.Older review (August 2019): Bought this two years ago and suddenly it says I need to format the SD card. It's a 32gb card that worked fine all this time. I formatted it twice and it still keeps saying the same thing. The ball joint is a complete joke. The company sent me a replacement ball joint two years ago for the three cameras I bought and they are ALL loose. What a waste of money!
