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Customer Review
Scott Presbrey
4.0
WAY overpriced garbage, service makes up for itReviewed in the United States on November 14, 2021
Update:After posting I was contacted by Vantrue a provided a replacement unit. It seems to be working fine now, but I assume it will start melting again next summer, so ultimately $90 per year seems steep, but good on Vantrue for reaching out to replace it.Unit freezes constantly, requiring you to unplug and plug it back in. It won’t save you in an accident if it’s frozen.Won’t survive Florida heat for long. Multiple parts have warped, including the mount, requiring me to heat it up with a heat gun to warp it back. It’s been less than 12 months.Customer service has asked for the serial number. There is no serial number on the device. If it’s in the settings, I can’t access it because it’s dead now. Asked for a new unit months ago and still waiting on resolution for this.
