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Customer Review
Marcus S.
2.0
Camera Died, Bad Tech SupportReviewed in the United States on July 20, 2021
I’ve had this camera since 2019. Initially it was fine. Good picture on the forward facing cam, and the inside was ok. The night vision would turn on for the inside a lot even during the day. I assume that was due to black interior and tinted windows, but it worked.One day I pulled the SD card to review some footage for something interesting I saw on the road and found that all of the files were corrupted. After reviewing all of the instructions, I formatted the card multiple times, and tried two additional brand new SD cards (confirming they were all compatible cards). All of the files corrupted.I spent well over a week going back and forth with Vantrue tech support providing them with multiple screenshots and example video files because they needed to figure out the cause of the issue. After sending the last set of files and waiting days for a response, they told me they needed me to send more corrupted files… AGAIN. Eventually I got frustrated and stopped replying because they were giving me the run around. I’m sure you could find a better dash cam with more features for a better price.
