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Customer Review
Joel Smith
5.0
Great customer serviceReviewed in the United States on January 22, 2021
I'd bought the dashcams and I didn't have time to install them for a while. When I finally started installing them, I found I'd misplaced the mounting hardware. I sent Ventrue customer support asking if I could get the mounting brackets separately, and they responded quickly and sent me replacement brackets for free. They had to be shipped from China so it took a couple weeks, but I was just happy that they were able to send them so hassle-free.I should also mention that I've had the front camera installed for about a month and it's worked great. I wish the UI was a little more user-friendly, but I got used to it. I also got the hard-wire kit, and of course I still have the rear camera, but I had difficulty installing the wires for them myself so I'm gonna pay a car audio service to install them for me.TLDR: great customer service response when I lost some brackets, cameras work fine but UI isn't the most user friendly, installing rear camera wires might require professional help.
