Tax-Free* | 18-Month Warranty | 30 Day Returns Guaranteed.
Customer Review
NB
1.0
Beware, they don’t honor their warranty!Reviewed in the United States on July 9, 2021
Refused to refund my money even though my dash cam is still within the warranty period. The customer service rep only responded once a day and did not honor their warranty as stated on their website. When I asked for documentation proving what she was saying (since it contradicted the statements of the warranty on their website) she couldn’t.The dash cam was just ok for the first month, it worked like a dash cam should. After that, it all went downhill; it wouldn’t keep a charge, the looping didn’t work, it would turn off randomly while I was driving, and the date was always off. Customer service had no idea what she was talking about and had no fix. She wanted me to buy a new SD card and wanted me to pay for return shipping even though the address for the return was in California (business is based in China, and that was her reasoning for not being able to provide a return shipping label). Such a hassle and for price there are DEFINITELY better models out there with MUCH better customer service. If you need customer service help you’re SOL.
