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Customer Review
Tammi
1.0
Defective product. Cheap design. Will return...Reviewed in the United States on October 27, 2019
We will be returning both the Vantrue S1 dash cam units and look for another brand. There are a few issues with these cameras. First big one is the cable mounted design for the rear camera. It's a 90 degree bend that plugs into the camera which interferes with camera angle adjustments. When mounted, the camera keeps floating upwards away from focusing on rear traffic and pointing at the sky!!! Not what we wanted.Second, one of the front camera does not work. It will turn off a few minutes in and will not come back on. There may be a power issue with either the cable itself of the unit. A friend of mine said it could be due to overheating because the first day I had it mounted and went out, it was 99 degrees outside. Inside the car was over 140 degrees easily when not using the AC after coming back from shopping. The unit itself would not turn on. After a long while in the AC, it finally comes back on. Uhh, that's not good. Dash cams are suppose to be designed for extreme heat on the dash of all places, lol. Otherwise, where else are we suppose to mount it? On the bottom of the seats away from the heat source? lol. So, the unit is defective.The other one seems to work ok, but I did not take it out and the car's been sitting in the garage. I'll bet if I took it out and parked it somewhere under the sun, it would shut off too.Either way, I am returning both to Amazon and requesting a refund because these cameras are not what I expected. They're expensive as it is to be such an inferior design. They do not work and poor cable placement. Whoever the engineer that designed this camera needs to start over.I will not be purchasing Vantrue products again as this is my last and only time...........
