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Customer Review
A C
4.0
NIce front and rear camera, irritating rattling sound resolved by manufacturer. RecommendedReviewed in the United States on August 3, 2019
Updated Aug 25: Vantrue’s customer service is great. They worked with me directly and sent me a brand new dashcam with the issue with rattling noise corrected. I am still evaluating the new dashcam, but wanted to get this update out. I have also bumped up the stars to 4 from 2. I will now return the old dashcam to them.Original review below:Both the units (front and back) capture acceptable quality (resolution) videos. Really like the extra wide angle of view. Adequate length of cables available to neatly tuck and hide them around car trims. Camera units are small enough and design quality seems to be good. Only had this for about 10 days, so we'll see how it does over the next few weeks.The issue I am facing is with an irritating rattling noise that is clearly audible to the driver, and also gets recorded on the footage whenever the car rides a rough road or hits a road bump. I have a newer car and hate anything that rattles in my car. I have installed the camera units following all instructions and have very carefully routed the cables, ensuring there's nothing loose. To be fair, I have not contacted the manufacturer yet, but will do so. Or maybe they can reach out to me if they are reading this review. If they can suggest how to correct the issue, I will be able to bump up the stars to 4 or even 5, because I am otherwise happy with the camera units.
