GREAT CUSTOMER SERVICEReviewed in the United States on May 26, 2021
After two plus years of owning this product it has worked flawlessly. i was putting a window shade up and bumped the mount and it broke at the ball join connection, i assume it became brittle from two years in the sun. i reached out to customer service and received a reply within 24 hours that my warranty had expired, HOWEVER, if i was willing to wait two weeks they would ship me a replacement mount free of charge. I accepted their offer and am writing this review as a result of their great customer service after the sale.