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Customer Review
John M.
3.0
Manufacturer will not backup unit DO NOT BUYReviewed in the United States on June 5, 2019
****Update moving from 1 start to 3. was finally able to return the unit to the company. They shipped a new unit to me as soon as I provided the tracking number. The new unit is work as expected, we will see if it makes past the three-month mark.****After 3 months of ownership, this unit is failing to accept a charge. I have been in contact with the manufacturer for almost a week. They keep asking me to try different things to see where the charging issue is. All testing that I did on my own point to a bad battery. They had me do the same test, then after that response, they asked for a video. This just keeps going on day after day. This is what I got back today "Normally the camera can stay on for 5 minutes while recording when it is new. This time will get shorter as you use the camera. So it is necessary to keep it fully charged. Yes, the date will reset if the camera sits unused for some hours. This is how the camera performs as it gets used for a while. Can you connect the camera to a constant power source while not using it?"My unit has been under full power all the time unit I moved to a different vehicle for a trip, that when I notice the issue.Before the above issue, I was very happy with the unit and had no issues, it would have been 4 stars, we will see if they change that in the next few days. Will update this review if they make me happy again.
