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Customer Review
Adam Shellenbarger
Great dashcam with a slight learning curveReviewed in the United States on July 21, 2022
I've used this product for two months now in order to give it a fair review. This is certainly a step up from other dashcams, even other Vantrue products. Between the value (cost) and the product that you'll receive, I think 5-stars is fair, but I recommend getting familiar with your product before you need to use it in the case of an emergency or accident.The pros:Once it's set up, the camera just works. I set it up and forgot about it and my videos are available whenever I need them. I don't want to go on and on about a product that performs its function, but you can trust in it, for sure. The video quality on both the front and rear cameras is clear both in the daytime and at night (and it also points out that I need to clean my windshields...), and the even on off-brand high-endurance SD card makes me feel confident that my videos will be accessible should I ever need them. The hardware is good, and self-explanatory. The software could use a little work, but once you get the hang of it, you'll be set.Two caveats:- I did not find this product simple to set up. It wasn't hard, but it took about 20-30 minutes for me to work through understanding exactly what I was seeing. One of the best features of the dashcam-- that as soon as I turn my car on, the camera starts recording-- was the biggest hurdle to me getting into the menu. There's a slight delay between stopping the camera from recording to being able to access the menu which caused me a lot more trouble than I would have expected.- The wi-fi connection for downloading videos is clunky. I'm used to pulling an SD card and putting it on my computer, so for most applications, that would work just fine. But the idea of being able to download the video of an accident right to my phone at the scene is quite attractive. It's doable, but it takes a little practice. I found that even after setting up the wi-fi connection correctly, it still took two or three tries to get to the library where I could download my videos. I highly recommend practicing with this particular feature before you need it so you know how to access the files.Conclusion: It's hard to complain about a camera like this. For the average user, I might dock a star for the software, but for my use two months in, this is certainly a five-star product.